Creation Process

Upon Arrival

Once your ashes arrive at Memory Glass, they are stored in order of arrival using a strict numbering and barcode system to ensure the safe tracking of your loved one's cremated remains -- or grave site earth.

The creation of your Memory Glass piece(s) takes about 2-3 weeks to complete from the time the ashes arrive at our studio. Return shipping is FREE to you. (You are responsible for shipping costs TO Memory Glass).

Orders are made in small groups to efficiently make use of electricity. And

each order is created separately from other orders to guarantee no ashes are mixed.

How We Make A Memory

The ashes are placed on a thick metal table in a specific pattern, depending on the design that is selected. A steel rod (punty) is inserted into bowl of molten glass which sticks to the tip of the punty.

The small ball of molten glass is rolled into the ashes & colored glass which stick to the ball of glass. The design is created at this point. Once we are satisfied with the design, it is dipped again in the bowl of glass to encase the ashes in solid glass.

The piece is given its final shape, and then placed in an kiln oven to control the temperature and slowly cool the pieces off.

To keep track of orders throughout the day, the oven used to store the pieces contains a numbered grid.


Cooling, Polishing, Etching & Shipping

When a piece is put in the kiln, the location is recorded on the invoice. 20 hours later, the order is removed and returned to its secure location with the ziplock bag of unused ashes.

Orbs and hearts take two days to completely cool to room temperature. At this point, the bottom of the piece is polished to create a flat mirror-smooth surface.

The order number is laser-etched onto the bottom of the piece for future reference. Custom etchings can be done, but space is limited to Initials, Dates, or "short names."

Orders are carefully packaged, and sent via USPS Express Mail, typically arriving within 1-3 days of shipping.