Shipping Process
Once You Have Placed Your Order:
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We will send you a "Memory Kit" containing:
- 1 small and one medium-sized Ziploc bag for "double-bagging the cremains.
- 1 sterile 1/4 tsp. scoop for handling cremains
- Simple to follow instructions
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Once we have received the returned package from you:
- Each order is hand blown -- separate from other orders -- all precautions are taken to ensure that no orders are crossed at any time.
- Records of each order are kept within our database and accompany each order along the way.
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Within 6-8 weeks from when we receive the ashes, you will receive your Memory Glass™ by Fedex Express 2Day
- Any unused cremains will be returned to you along with your order, in it's original vial.
Want It Sooner? Get in Touch!
Please contact us at 1-866-488-4554 or info@memoryglass.com for information about expedited/express services available for additional fees.